Many buying organizations want to improve their approach to services procurement but few know where to start or how best to do it.
The most common feature of the services procurement landscape is that buying organizations will be starting their journey from different levels of maturity. In fact there is also likely to be different levels of maturity within and across their geographic and functional lines too. This means that no out of the box MSP solution exists and success always has to be co-created.
But co-creation is an easy thing to say and much harder to do. Organizations can often be so conditioned by traditional RF(x) thinking that they feel compelled to ask service providers for a commercial proposal around a pre-ordained solution. Instead of ‘levelling the sourcing playing field’ this merely constrains their access to inventive solutions that can offer exponentially more value.
When it comes to services procurement, a much better approach is for organizations to go to market with a statement of their ambition and a description of the problem they’re trying to solve. They can then consult with potential managed service providers on the different ways to meet their specific challenges. Doing this is far more likely to lead to out of the box thinking and drive more value to the business.
Come listen to Paula Taylor from NXP Semi-Conductors alongside Bradley Pierson and Paul Vincent from Hays Talent Solutions as they explain how they have collaborated on a services procurement program which is one of the most ambitious in the workforce solutions arena.