A term coined by University of Tennessee researchers to explain the concept that a supplier can be meeting a buyer's required specification, but are not proactively collaborating to drive innovative value over the long term for the buyer. In essence, the scorecard is green on the outside, but red on the inside.
A term coined by University of Tennessee researchers to explain the concept that a supplier can be meeting a buyer's required specification, but are not proactively collaborating to drive innovative value over the long term for the buyer. In essence, the scorecard is green on the outside, but red on the inside.