The Ultimate State Of Outsourcing, Part II


Date :July 19, 2011 07:00 pm EST
This webinar is only available to SIG Members

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Presented By:
HFS Research



During Part I of our "Ultimate State Of Outsourcing" Webinar, we discussed the key findings from our recent study of 1,350 industry leaders. Now, join us for Part II, where we'll focus on additional topics - and at a Euro friendly time!

Trying to keep the lads in check will be Dawn Evans, President and CEO of SIG, which is hosting this special one-hour discussion. Dawn will be joined by members of the HfS and London School of Economics study team, including:

•Professor Leslie Willcocks, Professor of Technology Work and Globalization, the London School of Economics

•Phil Fersht, HfS Research Founder and CEO

•Esteban Herrera, HfS Research COO

•Brian Robinson, HfS Research Senior Analyst Outsourcing Strategies

Issues up for debate:

The latest Dynamics and Trends across IT Outsourcing and BPO

Reconsidering Key Outsourcing Practices in The UK and European Markets

Understanding the growth of ITO and BPO in the mid-market

From Tools to Real Outcomes: demystifying the value of analytics

… And what can we expect to see in 2015?

Outsourcing/Offshoring