SIG Resource Center

Travel – Agency Fees

A summary of responses received for this Peer2Peer inquiry is available below.

Original Inquiry

We are looking to get some benchmarking information on travel agency fees.

1. If your company has a managed travel program, do you use a Travel Management Company, such as American Express or BCD, or, do you use an Online Travel Agency, such as Orbitz for Business?

2. Do you manage a global travel program or, is it US based only?

3. Do you pay for TMC or OTA services as an overall management fee or, on a per transaction basis?

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