procurement

How Procurement Must Evolve to Control Risk

procurement and risk

If you've been to the grocery store in the last couple of months, you may have noticed that your total costs are far higher than before. Prices on items like food, housing, gasoline, and utilities have risen by over 9.1% over the last 12 months – a 40-year record, according to the U.S. Consumer Price Index.

Why is everything so expensive?

A lot is working against the global economy: 

  • Covid-19 continues to affect manufacturing and logistics around the world. 
  • The war in Ukraine continues to have an impact, especially on grain production for much of Europe. 
  • The U.K. is facing unprecedented increases in energy price caps.

These combined events are the perfect recipe for supply chain shortages and drastic price increases.

All eyes on procurement

Businesses are facing uncertainties unlike ever before, causing CEOs to look closely at what is happening behind the scenes. Procurement is under scrutiny with central purchasing being pushed into organizations' spotlight.

One such question being asked of procurement is, "Do we have approved alternative sources of supply in place?" Building a diverse supply chain is key but not always easy. 

You might source goods or ingredients from various vendors for a product you manufacture. Still, all it takes is one ingredient to be delayed because of rigorous testing, approval processes, or even that supplier's supply chain for the whole operation to halt.

Daniel Heinefeldt, VP S2P Suite, Medius

This Month at SIG – September 2022

Here's your monthly update on the latest thought leadership, networking events and training with SIG.

As procurement leaders continue to navigate varying crises of 2022, we have a host of events and resources on deck to keep your team at the forefront of best practices!


Global Executive Summit

Prepare yourself and your team for the future of sourcing at the SIG PGlobal Executive Summit October 17-19, 2022! 

Get ready for amazing keynote sessions, a chance to engage and learn from the brightest industry experts, speed networking, and experience live solution deep-dives from best-in-class providers. Registration is open now!

 

Western Regional SIGnature Event

SIG's Western Regional SIGnature event is almost here! The event will take place in Bellevue, WA and includes a fantastic agenda with some of the best thought leaders in the industry. The day will include an Executive Roundtable, General Session Speakers (offering training and practical, implementable tools), CPO Presentations, Analyst Overviews, SIG Talks and close with a networking happy hour.

Join us for this great day of networking and learning!

Desmond Williams, Digital Marketing Manager

Recap of CPO & Executive Virtual Series with Aarete

Supply Chain Diversity and Sustainability

Recently, SIG had the pleasure of hosting AArete experts Tyler Higgins, Gaurav Joshi and John Marchisin and Duane Elmore, Chief Procurement Officer at The Pennsylvania State University for the July CPO & Executive Virtual Series. It was a very engaging discussion that lasted nearly two hours with tons of excellent takeaways. Let’s get into it!

Adapting Your Supply Chain for Diversity and Sustainability

The team kicked off the day discussing what has driven the rise of corporate ESG priorities. There are seven areas that they highlighted to explain this increase:

  • Company Culture
  • Employee Engagement
  • Investor Activism
  • Policy & Regulation
  • Access to Capital
  • Financial Benefits
  • Consumer Demand 

These competing priorities oftentimes lead to many different approaches to accomplishing ESG initiatives. The Aarete team then walked through different approaches and experiences of ESG initiatives. They also shared successful diversity & sustainability programs. From Starbucks to The University of Penn, there are numerous ways to have success.

How to Transform the Buying Process 

Companies across all industries are setting ESG goals, and procurement leaders are at the forefront of executing those goals. Procurement leaders must balance these goals along with supply chain continuity during an inflationary environment. Having a ESG framework and a supplier diversity strategy is fundamental to transforming the buying process. Most organizations are challenged to find the right suppliers that can meet sustainability and supplier diversity goals. By incorporating KPIs for procurement, suppliers and adoption, you set the ESG goals up for long-term success.

Desmond Williams, Digital Marketing Manager

This Month at SIG – August 2022

Here's your monthly update on the latest thought leadership, networking events and training with SIG.

As procurement leaders continue to navigate varying crises of 2022, we have a host of events and resources on deck to keep your team at the forefront of best practices!


August Microlearning Event

SIG's On May 18, TD Bank experts, Associate Vice President Michele Wesseling and Head of Cyber Controls Testing Neha Mudalgikar, as they explore cyber risk in today's constantly evolving landscape. 

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

 
 

Global Executive Summit

Prepare yourself and your team for the future of sourcing at the SIG PGlobal Executive Summit October 17-19, 2022! 

Get ready for amazing keynote sessions, a chance to engage and learn from the brightest industry experts, speed networking, and experience live solution deep-dives from best-in-class providers. Registration is open now!

 

Western Regional SIGnature Event

SIG's Western Regional SIGnature event is almost here! The event will take place in Bellevue, WA and includes a fantastic agenda with some of the best thought leaders in the industry. The day will include an Executive Roundtable, General Session Speakers (offering training and practical, implementable tools), CPO Presentations, Analyst Overviews, SIG Talks and close with a networking happy hour.

Desmond Williams, Digital Marketing Manager

Reengineering Resilience: Why Supply Chain Resilience And Sustainability Is Finally More Than A Discussion

Supply Chain Resilience And Sustainability

Have you ever heard the old saying, "when everything is said and done, there is more said than done?"

How about “everyone talks about the weather, but no one does anything about it?”

The common theme through the above examples of observational wisdom is the suggestion that talking about something is not the same as doing something about it.

Based on experience, I would not be off base in suggesting that this same theme applies to the subject of supply chain resiliency. In other words, in the world of procurement and strategic sourcing, the importance of resilient supply chains has been a point of discussion for some time.

However, what the COVID-19 pandemic and today’s increasing geopolitical instability have taught us is that our fruitful discussions in the past did not necessarily translate into meaningful actions and outcomes today.

Didn’t See It Coming?

When considering the significant disruptions in our global supply chains over the past two years – the most recent involving baby formula, we must ask ourselves how we got here. Didn’t we see it coming?

Let's face it, before COVID-19, how many of us would have predicted that our supply chains would, in some cases, snap like a rubber band stretched beyond its level of tolerance. Sure, we knew there were potential vulnerabilities in our supply and demand networks, but who expected such far-reaching, universal failures? By the state of things today, very few saw what was coming, and even fewer believed that we weren't ready for it.

Why were we so confident?

The problem wasn’t a lack of awareness regarding the importance of having resiliency and agility in our supply chains. We knew it was important. The issue was in our approach, or better yet, our interpretation.

Mary Zampino, Vice President – Content, Research & Analytics

This Month at SIG – July 2022

Here's your monthly update on the latest thought leadership, networking events and training with SIG.

The second half of 2022 is continuing to force procurement leaders to navigate varying crises. Strategies now weigh less on cost and more in favor of supply assurance. We have a host of resources, insights and events to get you prepared!


July CPO & Executive Virtual Series

SIG's CPO & Executive Virtual Series is an opportunity for the most senior procurement executives to gather with their peers in an interactive virtual environment to discuss their most pressing issues. On July 20, Richard Elmore, CPO from The Penn State University, will be joined by AArete experts Tyler Higgins, Gaurav Joshi and John Marchisin. They will explore how to adapt your supply chain for diversity and sustainability. We will close the day with a topic-based roundtable discussion. 

Join us for this collaborative and very personal conversation!

 
 

Power Hour Webinars

Emerging Strategies to Level Up Your CW Program

During this webinar, learn how contingent workforce owners are using technology to bridge the gap and communicate with all parties successfully.

Desmond Williams, Digital Marketing Manager

The Magical CPO

Chief Procurement Officer

My first Op-Ed, Open Letter to the C-Suite, appealed to the C-Suite to hold Procurement accountable for not investing in technology.  The blog referenced a Gartner perspective that only 22% of procurement leaders have a long-term digital strategy.  I touched a nerve, invoking comments from a few readers suggesting there are procurement leaders - the Magical CPO - that understand how to navigate the C-Suite to get the budget for technology investments.

To give credit where credit is due, Nikesh Parekh, CEO of Suplari (Now Microsoft), is the source for the term Magical CPO.  It describes a procurement leader that understands how to build business cases and secure budgets for technology investments that improve their department's efficiency and effectiveness while supporting the needs across all business disciplines. The Magical CPO persona, by definition, is juxtaposed with the technology laggard. If you saw my first Op-Ed, I noted that 78% of procurement leaders are technology laggards without any digital automation strategy.

The Magical CPO persona

Let’s unpack the Magical CPO persona to agree on common qualities. My views are based on my observations and experiences over a 30+ year career in procurement. There is no Wikipedia page for Magical CPO nor a Google search that prompts any relevant hits - I checked.  While I understand there are more sources than Wikipedia and Google, the point is that there is generally no standard persona for the Magical CPO. Here’s my interpretation of what the Magical CPO must possess: 

Greg Tennyson, SVP of Strategy & Procurement, Fairmarkit

This Month at SIG – June 2022

Here's your monthly update on the latest thought leadership, networking events and training with SIG.

The second half of 2022 is here but constant supply chain problems are diverting procurement’s attention from other business-critical areas. We have a host of resources, insights and events to get you prepared!


June CPO & Executive Virtual Series

SIG's CPO & Executive Virtual Series is an opportunity for the most senior procurement executives to gather with their peers in an interactive virtual environment to discuss their most pressing issues. On June 8, Keith Learn, Vice President of Procurement & Supplier Development at Mary Kay Inc., will deliver a thought leadership presentation that will leave you with many new tools and strategies! Nick Heinzmann, Vice President of Research at Spend Matters will also be presenting his latest learnings. Nick will discuss ESG, regulatory forces, and inflation.

Join us for this collaborative and very personal conversation!

 
 

Power Hour Webinars

ESG Regulation and its Impact on Sourcing

Join John Bree, Chief Evangelist & Chief Risk Officer from Supply Wisdom on June 9th to explore the impact of ESG on supply chains and operations.

Desmond Williams, Digital Marketing Manager

People And Process Transformation Before Digital Transformation

Digital Transformation

In this fourth and final installment in this Keynote Series, we talk about the "judicious deployment" of emerging technology without losing sight of the human side of digital transformation.

To achieve this "balance," Mattress Firm's VP of Indirect Procurement, Quave Burton, discusses the importance of motivation through employee recognition while challenging her team to "stretch themselves" to learn new and better ways to achieve strategic objectives.

Ground Zero

For Quave, the journey of transforming procurement at Mattress Firm started at ground zero.

When I say ground zero, there wasn't a procurement department when she started working with the company. As she explains it, she was immediately on a transformation journey, starting with getting the right people to do the right things.

Fortunately, and with the full support of senior leadership, the organization was ready and willing to make changes.

At this point, I think it is essential to stop and stress the benefits of having to build the foundation for procurement transformation, starting with people before introducing technology. As anyone who has been in our industry for some time will tell you, in the past traditional ERP-based procurement initiatives have generally failed to achieve the expected results. Many studies estimate that the failure rate is between 50% and 75% - some even put that number higher.

The three main reasons for this less than stellar performance are poor User Experience, data inaccuracy, and analytics.

Despite introducing more advanced and intuitive "by-the-drink" technology solutions, CPO's dissatisfaction with digital initiatives remains high.

Dawn Tiura, President and CEO, SIG

Creating The Right Digital Experience Is Key To Your Procurement Team’s Success (A SIG Summit Keynote Review)

Digital Transformation procurement

At the heart of that urgency is assessing and then mobilizing your procurement team’s digital capabilities throughout the extended organization.

How do you mobilize your procurement team’s digital capabilities?

With this third article from the 2022 SIG Procurement Technology Summit Keynote Series, I will share with you the "key insights" from Chris Kee (VP, Sourcing and Procurement at Northwestern Mutual) and Colin Frazier (VP – Solutions at ZIP) keynote on creating the right digital experience.  

To better understand what creating the right digital experience around your team's procurement process involves, you must first understand your organization’s procurement workflow.

What Is The “Procurement Workflow?”

When asked, "what does the term procurement workflow really mean to you,” Northwestern’s Kee indicated that it does more than encompass the process for supplier onboarding. Kee believes the workflow process involves all critical end-to-end touchpoints, including reviews and signoffs. It also provides total stakeholder transparency to address company risk and privacy, legal, and data security requirements.

Furthermore, procurement professionals can't only be involved in the transactional process, which has traditionally been the case. Beyond managing the process from start to finish, procurement professionals also need to be capturing stakeholder engagement feedback to best manage the supplier relationship post-contract.

Dawn Tiura, President and CEO, SIG

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