In this session, SIG CEO and President Dawn Tiura will put Coupa CEO Rob Bernshteyn on the hot seat for a grilling on the state of the sourcing industry. Expect hot topics, future trends and lively debate, garnished with a healthy dose of unfettered opinion.
Organizations are under more pressure than ever to innovate, deliver quickly and respond instantly to changes in the competitive landscape. At the core of this shift is the talent strategy within an organization. Traditional hiring cycles, which are rigid, slow and cumbersome, will not be sufficient to meet this demand, nor will traditional modes of engaging outside talent and expertise. The Human Cloud is driving organizations towards a new paradigm in talent management - building teams of highly capable individuals, on demand, that are designed to drive specific outcomes. For organizations to thrive in this new future, they will need to develop the ability to rapidly assemble, lead and manage teams blended from a wide range of sources.
- How to understand the different types of talent in the Human Cloud, and why there is no "one size fits all" answer
- How to develop ideas to enhance the talent management strategy of your organization
- How to understand and implement the core competencies required to maximize the value delivered by the Human Cloud and a blended workforce
- How to build a workplace that is attractive to a wide range of talent, including freelance and globally distributed talent
Suppliers are an important component to better managing your spend. In this session we will discuss leading practices to identify risk and onboard suppliers in a more secure and compliant way enabling effective collaboration and partnership with your suppliers throughout the source-to-pay process.
- Identify supplier risk
- Create a process for onboarding suppliers
- Create an enablement plan to automate transactions with your suppliers
As basic purchasing is automated and outsourced, procurement professionals must upgrade their capabilities to continue to add value. Want to be a preferred customer?or a trusted advisor? You may have to "sell" your company to leading suppliers and "sell" procurement's contribution to your stakeholders. World class sales professionals know that this kind of selling is not about being pushy or self-promoting - it's about building a relationship that creates sustainable value. To equip them to do so, their companies have invested in helping them effectively integrate strategic thinking, influencing skills and collaborative behavior into their toolkit.
- What matters to your stakeholders, and why
- How to develop strategies that add value, in and outside the business
- Why you need to engage more effectively with your counterparts
- How to build a roadmap for your team's development
In this highly interactive session, we will start with a discussion forum on the benefits of making a workforce model strategic. We will also explore how to make your workforce solution a 'strategic business asset' for your company, by leveraging your talent ecosystem and elevating the visibility of the program to the C-suite. This will lead to conversations around maturity and ways to close the gap between "current" and "strategic." Finally we will close out with some thoughts on design, transformation, interdependencies and "futuring."
- How to understand the current state of your workforce solution
- How to review the gap between current and strategic
- The benefits of being a "strategic business asset"
- How to practically work towards being more strategic
Marketing has the potential to directly impact revenue and is one of the primary ways that companies communicate with their customers. So it is not unusual for agency expenses to be one of the largest areas of indirect spend. Naturally, executives want to ensure company investments with agencies are managed effectively. Enter Procurement. While Procurement and Marketing are both working towards increasing profits, the means by which this goal is achieved can differ. Procurement is often focused on reducing costs, while Marketing is usually more concerned with the quality of campaigns. Both approaches are critical to a company's success and do not need to be mutually exclusive. This session will show delegates how to achieve a mutually beneficial relationship between Procurement and Marketing with trust, collaboration and transparency.
- Why agency transparency has become a priority for advertisers
- How risks can differ when working with small, independent agencies versus agency holding companies
- How to recognize non-transparent business practices and contracts
- How Marketing and Procurement can improve collaboration during agency negotiations
- How to communicate effectively with Marketing stakeholders and agencies
- How Procurement can help Marketing improve relationships with agencies while optimizing ROI on agency spend
Digitization has reshaped businesses - and the millennial workforce is driving demand for a workplace environment typically seen only in newer tech firms. Will your Corporate Services and amenities deliver the workplace experience demanded by this incoming millennial generation? Unlike Corporate Services of old that were hidden in the basement, new workplace services are visible, interactive and expected to create an experience that motivates millennials and others to choose going to the office over working from home. Industries like financial services, manufacturing, insurance and healthcare recognize the threat of not having the right workplace environment and are working hard to reinvent their Corporate Services. This session will look at how companies are transforming their corporate atmosphere, and will share relevant sourcing and procurement considerations from vendor evaluation to SOW and pricing.
- What amenities are most important in Corporate Services
- How to blend physical and digital services, skills and onsite and offshore resources to maximize service value
- Strategies and options for reducing costs
- The SOW and operational KPIs necessary to ensure the operational and financial performance you expect
This case study illustrates how an organization transitioned to a vendor-neutral and integrated MSP/VMS solution, and as a result, increased headcount by 30% and achieved millions in savings. Organizations using a private talent network to self-source workers typically realize a significantly lower mark-up than agency recruited workers (~20% or more savings on every order). And, client managers typically rate self-sourced workers with consistently higher quality scores than other types of workers sourced. In this session, you will hear how a self-sourcing strategy can drive the direct sourcing of talent, reduce costs and increase headcount.
- How to build, implement and curate a private talent network
- How to realize significantly lower mark-ups with self-sourcing than staffing agency-supplied workers (capture savings as high as 20% or more)
- How to reduce time to fill and realize higher worker and hiring manager satisfaction
- How to leverage a strong client brand in local areas
In a world experiencing more regulatory pressure, inevitable data breaches and increased supplier fraud, can emerging technologies like AI and blockchain help? Is it possible to be safe without adding significant cost or slowing down the business? In this session, you will hear how the panelists are applying these technologies to provide greater insights into supplier risk and shape their future strategies.
- Risk mitigation strategies in use today
- How these new technologies will reduce risk in the near term
- Where we are on the technology maturity spectrum
- How these technologies may impact procurement careers
Just like running an employee background check, mitigating supplier risk requires proactive and intentional vetting. The same concept applies for even more complex, multi-tiered supply chains. Beyond sourcing operations, bad vendor data also affects supply chain users in procurement, accounts payable and legal departments. Sourcing departments should monitor real-time news for human trafficking and disbarment cases that may be associated with their supply chain. Since analytic output is only as good as data input, access to the correct data is vital for a successful supplier risk strategy. Learn how to build a more transparent and sustainable supply chain by considering three key areas of supplier risk mitigation during the strategic sourcing process.
- Three successful approaches to supplier risk mitigation
- How technology and automation can build sustainable supply chains
- Why wins for sourcing start with clean supplier data
- How supplier diversity equals supplier sustainability
In this session, the presenter will cover the benefits of professional services spend management with an emphasis on supplier visibility, SOW analysis and management. Delegates will learn how AI and Machine Learning are game changers in this crucial aspect of indirect spend management. Those responsible for sourcing and category management of indirect services spend would benefit greatly from this session.
- How to uncover the power of data
- How to enable better buying decisions
- How to turn insight into action
The world is changing faster than ever before. Join this session for a visually interesting, data-driven story of the forces shaping the future of the global economy. See firsthand how digital disruption is impacting several industries. Learn why agility is essential to adapt to changing conditions over time and win in the market.
- The major forces shaping the future of the global economy
- The impact of digital disruption on several industries
- How leaders are improving their agility to adapt to a changing environment
Compliance is a stated objective for virtually every Procurement team, and the stakes have never been higher. The potential negatives of non-compliant spending or procurement practices on a company's profitability and reputation are undeniable. But what about the upside of implementing compliant, digital processes - how might a Return on Compliance (ROC) be calculated and what does it take to achieve Procurement's ROC goals? This case study will illustrate best practices and innovative Source-to-Pay technologies that can help your organization formulate a concrete plan of action for strengthening your compliance, while simultaneously bolstering the bottom line.
- The many facets of compliance - spend, process, contract, regulatory and more
- How to benchmark with the best-in-class to assess your own degree of organizational compliance
- How to chart the course for compliance, including best practices for implementing compliant procurement
- The role of change management in changing behavior
- How to create the (business) case for compliance and determine your ROC
Microsoft successfully transformed its supplier management, product development, sourcing, and supply chain processes from disjointed to one fully-integrated and seamless design-to-deliver process for Surface, Xbox and other hardware products. Now, Microsoft's product development team has early visibility into the cost impact of design decisions. In addition, Microsoft reduced COGS by millions and accelerated its product development cycle, as the time required for the engineering to supplier management handoff decreased significantly. Learn how Microsoft and its partner SAP Ariba co-innovated to make this possible.
Purchased Transportation (PT) is an increasing spend category for FedEx where 3rd party contracted carriers are utilized for balancing lanes and meeting additional network capacity requirements. Drowning in data, yet starving for insights, Sourcing realized the importance of going digital. The team engineered a scalable and sustainable platform for real-time monitoring of the domestic freight market. The powerful reporting and analytics functionalities of the Intelligent Dashboard bolster decision analytics and enable FedEx to better capitalize on market opportunities.
The biggest challenge companies face today is to build an agile workforce of top-tier talent to compete and succeed in an on-demand world. To meet this need, companies have expanded their use of non-employee, contingent talent, but in doing so have run into problems.?To cut costs, simplify talent searches and reduce the time to fill open positions, Beeline combined advanced technology and a combination of private and public talent pools to create the industry's first fully integrated system for self-sourcing contingent talent.?
Much like the Industrial Revolution, technological innovations are now transforming traditional models of work. This transformation presents tremendous potential benefits, including unprecedented transparency and access to global talent markets. Microsoft has been on a journey to "learn by doing" in this new world of work. Learn about the mindset, approach, and tools that helped Microsoft prove the business case while enabling its employees to engage talent in the Gig Economy responsibly and with high-impact results.
UT wanted a way to bring the Vested sourcing business model to life beyond a traditional classroom and online courses. The solution? We "flipped" the conventional learning model on its head to be not only be "real time" but to enable "RealPlay?" vs. role-play. Now a buyer-supplier team takes an online course together at their own pace. They use the toolkit provided with the course to work on a real deal in real time,?taking a module to "learn" and then completing deliverables to "do" in real time. Their "homework" is their contract. And if they want a helping hand they can work with a regional/local Center of Excellence.?
The client, a multinational manufacturer of consumer packaged goods, sought to transform its end-to-end procurement function. As the service partner, GEP led a three-pronged approach spanning indirect sourcing, external supply chain and capital. The overall program focused on addressing key hindrances to value creation, such as multiple buying processes, lack of alignment between contract and sourcing, dearth of established processes to support indirect sourcing and supplier relationship management, among others.
The client, a globally recognized public research university in the U.S., had to rethink its spend and sourcing strategy in the wake of the state reducing its funding. There were other compelling factors, namely, low RFx visibility, absence of spend management processes, lack of visibility into supplier performance and contract compliance, and no consolidated view of spend. GEP partnered with the client to drive a digital procurement transformation program, which, among other things, was aimed at improving spend visibility and compliance, and innovating sourcing.
With back office functions being a rich target for automation and AI and internal business customers desiring more self-service, what will be the eventual impact to your procurement function at your company? Are you preparing for a different world? The panelists will discuss:
- The projected impacts from new technologies to the way procurement work is accomplished today
- The tools and technologies we should be embracing
- How our organizations are embracing (or running from) the eventual changes
- Efforts to prepare our organizations to get through the change curve
- Effective ways to learn as an organization
- How our skills and expertise need to change
- How we can leverage this opportunity
This session will examine how a national healthcare corporation prepared and identified a solution for a significant shortage of practitioners in an environment where costs for contingent labor were always growing and the organization faced challenges in care continuity and operational deficiencies. Without a solution, the organization was missing opportunities to leverage preferred vendors with favorable contract terms and rates, negotiate lower rates and more consistent practitioners and where multiple, undocumented processes existed. The ability to effectively manage not only contract terms, but quality of product, often resulting in unknown overpayment to vendors. Post-implementation the organization is now experiencing a reduction in spend year over year of 56% or just over $11M.
- Prepare for and identify a solution for managing contingent workforce
- Evaluate hundreds of contracts and vendors from multiple manual processes
- Assess Managed Service Provider vs. Vendor Management System; Vendor or Self-funded
- Implement and adopt across hundreds of locations and thousands of users
Based on a recently-completed blockchain sector research project, which included input from blockchain service providers around the world, delegates will learn about current best practices and what's coming next for blockchain in procurement. The presenter will offer an overview of the current state of technology and services available to procurement professionals and shed light on the future of digital procurement.
- About current best practices in blockchain for procurement
- The reasons to choose one blockchain architecture over another
- The trialing and deployment process
- The roadmap toward the future of digital procurement
The Digital Transformation and Intelligent Enterprise Age has arrived. Whether you are a Millennial, a Baby Boomer or somewhere in between, you have a front seat to this digital transformation, with innovative technologies like Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT) disrupting today's workplace. Intelligent Supplier Management is a relevant example, and is allowing organizations to work smarter while selecting, managing, and collaborating with suppliers that can help drive down costs while ensuring a more equitable, inclusive, and sustainable supply chain.
Join this session to learn how leading supply chain and supplier management practitioner Microsoft successfully transformed its supplier management, product development, sourcing, and supply chain processes from disjointed to one fully-integrated and seamless design-to-deliver process for Surface, Xbox and other hardware products, leveraging leading technologies and the Intelligent Enterprise.
- Why it's important to embrace technological change as a strategic corporate differentiator
- How a leading practitioner made this happen by collaborating with direct spend suppliers
- How technologies can help elevate procurement to a strategic seat in the boardroom
"Transformation" is one of the most overused words in business today, and in Procurement, we are not an exception to the rule. Typical transformation initiatives are narrowly focused, and attack a single focus area for targeted improvement - frequently due to a current pain point or issue. The presenters will lead a discussion around how Procurement Organizations can approach transformation initiatives more holistically, and emphasize the impacts that are possible across the broad spectrum of Source-to-Pay activities. Having led transformation initiatives at three different organizations, Ms. Behan will talk about how to gain critical buy-in from senior management that supports a fundamentally different procurement business model from business-as-usual.
The world's leading companies leverage all that the global supply chain has to offer - understanding what they do best, and knowing when they need to call on another company's expertise to fill in the gaps. Engaging in such a flexible and agile global supply chain ecosystem, however, is a challenge that requires full visibility into the supplier lifecycle to maintain a competitive edge and mitigate risk. Learn how bringing financial viability to the forefront of supplier risk management can build a more cohesive strategy across all business areas and enable you to get a pulse on your supplier network.
- The value of financial health transparency and how to use it to build better business relationships and drive the risk mitigation process
- How building a common language across business units and the lifecycle of suppliers can make risk management more economical and efficient
Rising globalization. Intense competition. High customer expectations. Rapid change. These are just a few of the challenges (and opportunities) that we face in today's business world. Now more than ever, it's absolutely crucial to execute sourcing, procurement, and supply chain management to a highly strategic and high performing degree. To rise to these challenges - and grasp the opportunities they present - sourcing leaders today must reform, automate, educate, and, ultimately, work seamlessly with business stakeholders to achieve truly strategic sourcing. In this session, learn how to easily execute successful cross-team collaborative sourcing plan.
- How to dismantle barriers to collaboration
- How to increase business impact down to the bottom line
- How to foster seamless communication
Join this discussion with Honda's Indirect Procurement team as they highlight the Honda Motor 2030 company vision, and what the Indirect Procurement team is doing to improve Honda's business characteristics through managing Safety, Quality, Cost, Delivery & Moral (SQCDM).
- How to use marketable characteristics to drive SQCDM
- How to leverage global market research to affect supplier deliverables
- How to connect competing objectives to support your company's global strategy
There are two kinds of contingent workforce programs: those that have been audited and those that will be. In this session, the head of contingent workforce management for one of America's leading insurance companies tells how his program prepared for - and passed - a nine-month-long internal compliance audit. Learn the steps you need to take to prepare for and successfully complete a program audit of your own.
- How an audit can add value to your program
- How to prepare for a program audit
- How to use your MSP and VMS to support your audit process
- How to leverage audit results to make your program even better
Have you ever wondered how a CPO is wired? Have you tried to envision how they prioritize corporate goals and then properly align organizational objectives?or how they build relationships across the enterprise? Join this highly interactive session with four of the most active?and provocative?Chief Procurement Officers in the SIG community. This is your chance, as practitioners, advisors, consultants or providers, to ask these visionaries for their experienced (and frank) opinions on topics of your choosing.
In this presentation the Sourcing owner of the global contingent labor program at Intuit, will briefly explain Intuit's recent journey, taking a tenured, localized program to market, in an effort to gain visibility and cost savings opportunities on all non-employee spend. More importantly, we will devote most of the session to answering all your questions regarding the journey, successes, challenges, learnings and current state.
The General Data Protection Regulation (GDPR) has organizations across the globe investing huge resources in updating data privacy policies and procedures. In this session, attendees will hear how Accenture collaborated with a third party to address GDPR, and will specifically cover the challenges they faced, how they met them, how they selected a third party collaborator and the results of the partnership to date.
- What challenges companies face today as they balance the need for agility against the demand for managing supply chain risk in the context of GDPR
- How Accenture is tackling those challenges
- The impact to businesses as risk controls increase
- The results Accenture has experienced to date and key takeaways as they look to the future
We hear it from our clients, friends and peers - procurement organizations are struggling to keep teams motivated and passionate. We are continually overtasked and underappreciated; we need to do more with less; we are taking on increased strategic responsibility; and we don't have the support necessary to succeed. Furthermore, our teams are often demotivated, disengaged and have one foot out the door. In this panel, we will bring together a cross section of industry leaders to help you solve your specific issues concerning: - maintaining a positive team culture - retaining and nurturing talent - ensuring your operating model is optimized for success Bring your questions, big and small and let us solve them! Join this session to interact, listen and learn best practices for keeping teams motivated to embrace the challenges ahead. Email Mary Zampino at SIG if you have a specific situation you would like the panel to address.
You know you need an eProcurement tool to be more efficient and effective?but sometimes the biggest hurdle is convincing your stakeholders that it is a win-win for them as well. This session will give you practical tips for getting support from your stakeholders, and will provide a case study on how to pick an eSourcing vendor while simultaneously building the financial case on the buy side.
- How to build a case that shows need over want
- Successful tips for gaining buy-in from stakeholders
- Why you should choose a strategic partner rather than "just a vendor"
- About the before, during and after of the upstream process
Where are you on your technology journey and what's next? How do you evaluate what's next for your organization? How does your technology roadmap fit with your organizational strategy? What are the components you should take into consideration when building your business case and demonstrating ROI? How will your organization leverage technology in the future? Hear from these presenters as they discuss what is next in procurement technology, and critical considerations for achieving success.
- What will sourcing look like in the future
- How organizations will leverage Artificial Intelligence
- The skills necessary to be successful in the future
- How your procurement organization is positioned on the maturity model for efficiency and effectiveness
Robotic Process Automation (RPA) is impacting the very way companies do business. In this fast-paced, dynamic market, it's essential that you stay abreast of the latest market and vendor developments to best harness the power of RPA - at the right cost and with suitable contract terms. With everyone touting their "latest thing," attend this session to separate the hype from the truth.
- Considerations for vetting the underlying RPA software vendors based upon late-breaking market developments
- The impact of the convergence of RPA and AI (and other key automation tools)
- Key contract pricing metrics so you are prepared for deal negotiations
- How to manage the implications of RPA on your existing outsourcing relationships
Agile talent is fundamentally changing the traditional workforce with companies using innovative models to transform their procurement organizations and improve results. Engage with your peers in a panel discussion and learn how they are predicting talent needs and shaping their workforces using many types of talent. You will learn how talent agility is critical for organizational growth and effectiveness. We will discuss the types of skills in greatest demand in today's procurement organizations and predict future needs. By the end of this session, you will better understand how to manage agile workers, foster communication, utilize technology and create an agile workforce culture.
- What tools and technologies procurement organizations are using to predict their talent needs
- What skills are in highest demand now and in the future and how agile workers are contributing to closing the skills gap
- How organizations are responding to cultural shifts and integrating agile workers
- How procurement organizations are fostering communication and networking among agile workers
The speed of business is dynamic and exciting, but the complexity of the eco-systems your company operates within is changing really fast. Add the ever-evolving threat landscape to the mix, and you'll quickly reach the conclusion that your process and practices need to keep pace. You can never stop learning.
- The fundamentals of third party risk management
- How to make sense of the complexity
- How Procurement and other risk control functions can work together to drive enterprise value
- Best practices for organizational design, and who does what
- What success looks like
- Lessons learned as a senior advisor and subject matter expert
Working with third parties continues to be the single biggest corruption risk for business. Yet, despite the clear risk, it remains one of the hardest anti-corruption areas to get right. Studies show that almost two-thirds of due diligence procedures were graded as inadequate. Is your business doing enough?
- How to prioritize your third parties
- How to obtain reliable data
- How to deal with red flags
In this SIGInnova Product Forum session, ConnXus will discuss myConnXion.
Why should the audience member pay attention to this product?
In today’s world, lack of quality, transparency, and accessibility of business information makes it difficult for buyers to vet and source from qualified suppliers. myConnXion is a cloud-based solution that simplifies diverse spend goals, compliance, and mitigating supplier risk is hard to.
What will your solution do for a buy side member?
Our cloud-based solution, supported by real-time and accurate supplier data, will help you save time and money while boosting your supplier management capabilities
How should the product be deployed?
Our solution can be deployed standalone, as a cloud-based application. Our RESTful API can also transfer data to and from any ERP system. Our solution has international capabilities, with over 180 languages, and can be deployed within 30 days.
Approximately what percentage of a sale is software and what percentage is services?
Our solution is a SaaS (Software as a Service) based model. Our in-house development team constantly builds and tests our application, and our account managers specialize in ConnXus product support tailored to fit client needs.
Who are some example customers?
We work with organizations large and small across all industries foreign and domestic. We are SOC II compliant, GDPR compliant, and meet EU/US Privacy Shield standards. Our clients include global businesses such as Dell, Macy’s Accenture, EY, and Coca-Cola.
During this panel discussion, you will hear from buyers, suppliers and a leading advisory firm about their perspectives, experiences and best practices in Corporate Social Responsibility (CSR), Sustainability and Impact Sourcing. Each panelist will share their contemporary experiences as they chart their organization's journey to a socially responsible global supply chain.
- About the "state of the industry" as organizations chart their courses to build and sustain socially responsible supply chains
- About the challenges and opportunities that buyers, suppliers and advisors see as they build their CSR, Sustainability and Impact sourcing strategies
- About the best practices, tools and methodologies available to scale up your CSR, Sustainability and Impact Sourcing Programs
- How you and your organization can get actively involved in specific industry initiatives such as "Socially Responsible Intelligent Automation thru Impact Sourcing"
In today's era of growing talent scarcity, widespread industry transformation and an unpredictable economic environment, companies are increasingly leveraging MSP programs to gain flexibility, cost savings and the ability to quickly drive their business forward. However, many organizations have come to the painful and uneasy realization that what got them to this point, will not propel them into the future. Even the most state-of-the-art MSP programs can suffer from stagnation and user dissatisfaction if they fail to innovate and evolve with the rapidly changing contingent workforce. In this dynamic session, we will explore how companies have successfully pivoted in the face of inevitable market forces. Attendees will learn how they can leverage some of their learnings and best practices in running a Talent Forward MSP program to create a progressive contingent workforce strategy that stands the test of time.
- How to view an MSP solution from all users' perspectives to create a more comprehensive talent strategy
- How to build a compelling business case for change; outlining business needs, defining measures of success and creating a risk management strategy
- How to align key stakeholders behind the project in order to meet key business objectives
- How to define a detailed scope of service which is "fit for purpose"
Fannie Mae implemented an asset management solution as part of its Category Management and Enterprise Data Governance program. This solution included a complete data service inventory that provided a single source with consolidated and accurate view of data purchases. This enabled enterprise visibility into Third Party Data usage and eliminated fragmented buying decisions. This resulted in increased transparency; improved efficiency by removing multiple inputs, additional licenses and multiple approvals; improved process for enabling services to be assigned shared across multiple users and departments; reduced costs through decreased duplication; increased utilization and economies of scale; and enterprise purchase leverage.
Florida Blue created processes to assess, monitor and mitigate supplier risk across a diverse supply chain. Despite these processes, we witnessed issues with supplier failure and lack of innovation. Our goal was to revise the supplier relationship process from the ground up, continue to meet regulatory requirements and become a customer of choice. ?This transformation implemented HUB relationship management, Sourcing Business Models, enhanced due diligence and supplier lifecycle monitoring. Although our initial desired outcome centered around risk management, other improvements included reductions in average time to complete an initiative, increased effectiveness of the team, hard dollars savings increases and avoidance/value increases.?
A client that historically focused on supporting top line projects for growth and innovation recently increased bottom line savings goals and needed more fire power. The client engaged a flexible partner and implemented a hybrid operating model to support sourcing and category management. The client identified "cultural fit" as one of the key project risks and worked with Denali to demonstrate that the "chemistry" was positive prior to implementation.?Denali's dedicated team works at Client HQ, providing sourcing, analytics, and project support across Direct and Indirect categories. The integrated team exceeded the FY17 savings targets and developed a healthy pipeline for FY18 - on track to exceed goals for FY18.
We were not strategic with our approach to global sourcing and customers complained about how difficult it was to do business with HERE. This had to change. We focused on three tenants - operational excellence, transformation and innovation. Our strategy: drive savings while generating new ideas and introducing technology that would streamline and automate our processes. A renewed energy and focus can be seen throughout the organization. We are now recognized as a trusted partner across the company based on our outcomes.
IBM has suffered to capture value from procurement data. With various structures of spreadsheets from suppliers, customized part numbers, ambiguous descriptions and lot priced packages, the procurement organization has faced an uphill battle when trying to derive value from spend.?We launched an initiative to develop insights from historical spend and market intelligence. From dashboards to visualize the data, to chatbots which allow the user to negotiate insights through natural language, the flexibility of the tools adapt to the category in order to provide optimal impact. We have been able to drive invoices against contracts to find anomalies and over charges, fluctuations in discount percentages, and leverage historical trends in spend against market values in order to achieve year one cost take out in excess of $50M over the past year.
At Russell Investments the Global Sourcing and Procurement (GSP) function had been centralized and professionalized the first four years, but we haven't touched the direct spend.?Historically, the sourcing and negotiation of these agreements are done by the portfolio managers (PMs), in which the PM selects the best supplier, negotiates prices and executes the contract.?In close partnership with the Chief Investment Officer (CIO), GSP completely redesigned the procurement process for the investment advisor spend. We developed a 12-month RFP pipeline, with clear roles and responsibilities, a playbook and training. The new process is fully adopted and has been used globally for the last two years.
VSP Global's Corporate Procurement and Travel division was tasked with taking an aggregated view of purchasing opportunities and drive better business outcomes. The group developed the Spend It Like Its Yours (SILIY) campaign that included an intensive change management approach utilizing a mascot, campus signage, video vignettes and face-to-face meetings across all levels of business partners. The group hired talent into the team and invested in training and development across all facets of procurement; and invested in the tech stack to ensure our P2P operations, Spend Analytics and Contracts Management solutions enabled this transformation. Operating without a mandate, the team focused on creating value for our customers and driving early engagement on procurement needs.?
Microsoft Procurement Operations is directly impacting topline revenue growth and bottom line savings by reinventing the process for onboarding new suppliers. The process, which previously required seven different tools, has been streamlined into one platform built on Microsoft Dynamics 365. By leveraging technology for tasks such as data collection, reporting and rate card negotiations, 95% of the required activities have been fully automated for targeted segments of Microsoft's supplier portfolio. As a result, Microsoft has reduced onboarding cycle time from 22 days to one, eliminated $2M in full time resource hours, reduced vendor staff, and achieved 15% savings.
Microsoft's Product Catalog facilitates purchases of pre-approved goods for employee use. The tool was functional, but not user-friendly. Users struggled to find the products they needed, were forced to navigate multiple sites and were required to complete a multi-page form for every purchase. Microsoft implemented a completely new Catalog experience in which?satisfaction increased,?transaction time was reduced and the company realized $2M in annual savings while enabling easy and compliant buying.?
Microsoft's global purchase order (PO) platform, MyOrder, supports nearly 350,000 POs and $26B in spend annually. The tool was designed to drive policy and review compliance, but not designed for ease of use. Users were burdened by financial coding and compliance elements, while also confused by a complex interface and submission process. Procurement led cross-functional collaboration across global teams to redefine reviewer roles, establish consistent SLAs, and streamline compliance checks to help decrease turnaround time. The result is a simplified experience, unnecessary clicks are eliminated, time to create is reduced and user satisfaction is up.
Through the creation of a single supplier master data portal, GE simplified the supplier onboarding process.?This centralization drives increased compliance through a single entry point and puts supplier data in the hands of the supplier, reducing GE's risk for phishing attempts. To date, the portal has 45,000 suppliers onboarded, a ~50% reduction in supplier base due to data cleanup of duplicate and inactive suppliers. ?
Ever wonder if your highly collaborative relationship might be too collaborative and crossing the line? This panel will explore various perspectives and acceptable practices for highly collaborative relationships. Both buyers and suppliers will learn from a diverse panel how to use the right practices to build stronger and more collaborative teaming environments. The panelists will discuss: Various collaboration efforts buyers and suppliers are using to create a more collaborative environment - both during the bidding process and post-contract Perspectives on what collaboration efforts might be seen as "crossing the line" The laws, regulations and resources you can turn to for guidance
In a service-oriented business, there is nothing more important than hiring well for business. This session will focus on resource utilization and the various paths that business partners select to find the right talent yet maintain compliance. We will highlight our approach to HR/Procurement/Business Unit partnerships, inclusion of key business stakeholders in enterprise-wide RFx process, and communicating difficult information to key suppliers. We hope this interactive session will challenge the way you think about the role Procurement plays in staffing strategies.
- How we used our past to improve our future
- How to use interdisciplinary teams to change enterprise rules of engagement and processes
- Outcomes that can save you time and money
VSP Global has taken a customer centric approach to strategic sourcing not only in how we engage and service our internal customer, but also how we enable them to drive the right business outcomes using proven strategies to: mitigate risk; enhance value through better business outcome negotiations; drive deal speed; and collaborate with our stakeholders. We address our challenges, approaches and wins but avoid typical discussions around enforcing compliance, managing transactions and working through red tape. Join this session so you can learn how to follow the path from order taker to trusted advisor.
- How to navigate stakeholder challenges
- Where to invest and get ROI from people, process and technology
- How to align with the business and deliver results
- Yes, how to become a trusted advisor
In order to remain a strategic Business Partner, Procurement will need to increase the Business Value that it delivers and move beyond third party spend Cost Savings. Some of this value will come through Supplier Enabled Innovation, but the competition to secure that Innovation will intensify as companies compete for Customer of Choice status.
The Procurement Innovation Center of Excellence (ICE), at Roche San Francisco, is a custom built facility dedicated to driving Business Value through innovation, both for Roche and Supplier Partners. The presenter will share some key learning's from the last 6 years work and provide some radical ideas about possible evolution opportunities for the progeny of "Procurement".
The Supply Chain Lifecycle is turned upside down when the Procurement organization is "The Business" for an enterprise process. Our team recently took accountability for transactional print, causing the team to relook at all our internal and external supply processes. In this session, we will highlight our approach in addressing the challenges of ongoing supply chain management and oversight from a totally unique perspective. We have become our own worst critic, witnessing first-hand procurement practices that can be improved.
- When strategy and talent align to form the perfect match
- The importance of timeliness to influence cross-functional teams
- Key insights into the identification and management of risk
- How to improve compliance and oversight by leveraging technology
The war for talent has never been hotter. The session will examine best practices in attracting talent to your organization, ensuring the staff in your organization continue to be challenged and have growth opportunities to maximize long-term retention. Following the steps we will share will enable you to have a solid succession strategy at all levels and grow your team from the bottom up.
- How to develop process and policy to attract the best talent in the industry
- How to enable your team to grow in its capabilities and continuously increase its skill set
- How to improve employee retention
- How to grow your talent pool from the bottom up
In this session, the presenters will show how they brought additional value to category management, in year four and five of the category. Attendees will learn how to transform a normal strategic sourcing practice to transformational sourcing with new tools. We will discuss where you can utilize transformational sourcing methods and explore transformational sourcing toolkits, so bring your questions, concerns and an open mind for how to upgrade your strategic sourcing organization.
- How to obtain authorization for a transformational sourcing approach
- The benefits of transformational sourcing
- How to develop team skill sets