Certified Intelligent Automation Professional

Certified Intelligent Automation Professional (CIAP) 

SIG University’s Certified Intelligent Automation Professional (CIAP) is an on-demand program designed for the time-constrained professional. Created by Virtual Operations – specialists in digital transformation and intelligent process automation – students will be introduced to automation technologies, learn how to identify the correct opportunities to build, run and sustain a successful automation program, and will understand the true potential of IPA technologies when adopted correctly.  

The underlying cause of why many organizations fail to realize the true benefits of intelligent process automation is a lack of sufficient discipline. This program will educate the student on intelligent process automation technologies, understanding their capabilities as well as limitations; introduce disciplined approaches to automation program structures, advising what delivery techniques to use in common scenarios; help the student in identifying viable automation candidates and how best to prioritize those selected. At the end of this program, the student will have a holistic understanding of intelligent process automation technologies and how to move above tactical process automation, reaching automation-enabled transformation.


Overview of Certified Intelligent Automation Professional (CIAP) program

  • 6-week certification program
  • Focus on the intelligent process automation technologies, different stages of adoption and the phases of an automation program
  • Guided through opportunity assessment criterion, supplemented with proven and practical materials, to ensure the most suitable candidates are selected
  • Gain an understanding into the delivery of automation projects – best practices, common pitfalls, and how to beat the odds of the underperforming 80% of projects
  • Tactical automation should be used to pilot automation technologies and is the ideal starting point; true transformational benefits of intelligent process automation are uncommon, hard to find, but achievable as long as the correct disciplines are understood and in place
  • Designed for business leaders, executives, and managers; if you work in corporate settings, in government or in academia; or anyone looking to transform operations through intelligent process automation
  • Created by Virtual Operations – specialists in digital transformation and intelligent process automation – a company that led the automation industry with RPA and continues to run one of the most successful global automation programs 

Learning Outcomes

At the end of the program, a Certified Intelligent Automation Professional will graduate with confidence and have the working knowledge to:

  • Use automation to solve major business problems and deliver business objective
  • Describe the approach and requirements to build, run and scale a successful enterprise-wide automation program 
  • Analyze and compare candidates for automation
  • Identify the indicators of automatability within processes and functions
  • Compare the Intelligent Process Automation (IPA) tools available and the applicability of IPA in transforming processes and operations
  • Identify key business drivers for intelligent automation, recognizing their associated benefits
  • Characterize the tools available to assess automation efficiency, effectiveness and applicability
  • Differentiate between tactical process automation and transformational process automation
  • Discover, assess and prioritize suitable processes for automation
  • Understand how to progress from tactical to strategic (transformational) projects by combining automation technologies with Process Excellence
  • Build business cases for automation at the enterprise level and by project
  • Explain the approach taken when using automation to solve major business problems and deliver business objectives
  • Define, track and ensure realization of the benefits defined in the business case
  • Explain how automation provides the platform for digitization 
  • Implement best practice methodology to the identification, design and development of an automation program
  • Recognize the skills required, both internal and external, to build and run an effective Center of Excellence (COE) 
  • Define effective COE models and their applicability to an automation program
  • Describe how to sustain IPA performance and continue to drive value

 ** SIG is only authorized to offer CIAP to buy-side end-users located within the Americas, Europe or Australia.  Registration and exceptions to the CIAP program is subject to approval. ** 

Program Topics

SIG University's online Certified Intelligent Automation Professional Program is a 6-week learning journey demonstrating the true potential of IPA technologies as well as how to choose, build, run, and sustain a successful automation program. This creates a holistic learning experience for our students.

Intelligent Process Automation, Intelligent Automation, IA, IPA