Reinventing Offshore Service Delivery from the Philippines using Hybrid Sourcing


Date :March 08, 2016 12:59 pm ET (UTC-5)
This webinar is only available to SIG Members

Log In
Presented By:
DTSI Group/Everest Group



In today’s complex sourcing environment, it is rare that one service delivery model works in all situations. Services that are transactional, seasonal and administrative in nature are, in many instances, best handled with a reliable Service Provider relationship. However, if Intellectual Property, Internal End to End Process Control, Regulatory and Compliance, and High Attrition are key issues, a Captive Operation or Global In-House Center (GIC), in conjunction with Service Provider delivery may be the ultimate solution.
 
Globalization. Service Delivery Optimization. Increased Regulatory Requirements. Security Risk. These issues are driving a change in thinking for future offshore initiatives. Our upcoming webinar will feature a discussion between speakers from Everest Group and DTSI Group on:

  • Types and Benefits of the GIC Model
  • The GIC Landscape in Asia
  • Assessment of Hybrid Sourcing
  • Factors to Consider in Establishing a GIC
  • The 11 key areas that must be addressed in all GIC Set ups

 DISCLOSURE: Sourcing Industry Group (SIG) discloses to you, the individual, that the information collected in connection with: SIG event registrations (including but not limited to Global Executive Summits, Symposiums, Regional Roundtables, CPO Roundtables, CPO Virtual Roundtables, Executive Immersion Programs, Webinars and Town Hall Teleconferences); services (including but not limited to Peer2Peer responses, Career Network postings and SRC requests); and membership inquiries, is being transmitted to a U.S.-based business. The information collected, which may include name, company name, title, email address, telephone number, place of business, company address, etc., is only being collected and used for the purposes of conducting the above-mentioned event registrations, service inquiries and membership inquiries. This information is being disclosed to you in compliance with Safe Harbor laws.

Outsourcing/Offshoring