Request for SLAs and KPIs

We are seeking specific examples of market standard KPIs and SLAs for the following industries:

  • General Contractor in a multi-year Master Services Agreement with Client
  • Architectural Consultant in a multi-year Master Services Agreement with Client
  • Mechanical / Electrical Consultant in a multi-year Master Services Agreement with Client
  • Products and Services Agreement standard SLAs and KPIs

Donations can be emailed to mzampino@sig.org. SIG will scrub and remit for your approval before sharing.

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