SIG Resource Center

Content Moderators: Guardians of the Online Galaxy

While online platforms have contributed to a more connected world, they have been riddled with increasing concerns over user safety. Content that is not moderated could have significant repercussions for enterprises, including user attrition, loss of credibility and reputation, and subsequent loss in revenues. To ensure a safe online environment for users, enterprises need to formulate strict Content Moderation (CoMo) and Trust and Safety (T&S) policies.

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