July CPO & Executive Virtual Series





July 21, 2021

Eastern Time

Welcome and Opening Discussion by Dawn Tiura, President & CEO, SIG

Wednesday, January 13, 2021 - 13:00

A warm welcome and meeting overview will be provided by Dawn Tiura, President and CEO, SIG. Join us with your camera on and your microphone open for this interactive roundtable format meeting. Learn from your peers, gain insights from our provider experts, and leave with new knowledge, strategies and contacts. 

 

 

Dawn Tiura

CEO and President
Sourcing Industry Group (SIG)

Dawn Tiura, CEO and President of SIG, SIG University and Future of Sourcing digital publication, has more than 26 years of leadership experience, with the past 22 years focused on the sourcing and outsourcing industry. In 2007, Dawn joined SIG as CEO, but has been active in SIG as a speaker and trusted advisor since 1999, bringing the latest developments in sourcing and outsourcing to SIG members. Prior to joining SIG, Dawn held leadership positions as CEO of Denali Group and before that as a partner in a CPA firm. Dawn is actively involved on a number of boards promoting civic, health and children's issues in the Jacksonville, Florida area. Dawn is a licensed CPA and has a BA from the University of Michigan and an MS in taxation from Golden Gate University. Dawn brings to SIG a culture of brainstorming and internal innovation.

Overview Discussion: Maximizing Savings and Innovation from IT and BPO Service Providers

Wednesday, July 21, 2021 - 13:15

BPO and IT services are a significant category of spend for many companies. In this focused discussion, Analysts from Everest Group will share industry trends related to the supply market and successful buy-side organizations. We will also explore key influencers around spend management, including:

  • What are the strategies CPOs can pursue to drive value from their service providers?
  • How are provider portfolios changing post-COVID19, and what should leaders be aware of?
  • What cost savings levers have been successful in 2021?
  • How are contracting models changing to drive outcomes and better manage costs?
  • How do we move from transactional relationships into strategic partnerships that foster innovation and value?

Amy Fong

Vice President, Sourcing and Vendor Management
Everest Group

Amy Fong is a Vice President in Everest Group’s Sourcing and Vendor Management practice. In this role, she advises enterprises on maximizing value from strategic provider relationships in outsourced services categories. Amy has more than 20 years of experience in industry, consulting, and advising with a focus on procurement, supply chain and organizational effectiveness. She has authored numerous publications and speaks frequently on source to pay process improvement and managing complex supply chain partnerships. Amy currently sits on the advisory board for the Sourcing Industry Group (SIG) and the Solution Provider Council for Institute of Supply Management (ISM).

Prior to joining Everest Group, she was a Senior Advisor and Program Leader with The Hackett Group’s Procurement Advisory Program. Previously she held various industry and consulting roles with Hewlett Packard, Sonoco Products Company, and Archstone Consulting. Amy holds an MBA from Vanderbilt University and a BS from Syracuse University.

 

Michel Janssen

Chief Research Officer
Everest Group

As co-founder of Everest Group’s research practice – and with a broad and varied career in the global services industry – Michel offers profound insights and analysis to enterprises and service providers alike. Leveraging his extensive experience identifying and understanding emerging trends, Michel helps organizations to maximize their global services efforts. Michel is particularly noted for his ability to posit clever and challenging ideas based on his fact-based insights from across business and IT processes, sourcing models, and industries. Michel also contributes to Everest Group’s topical thought leadership in the EGInsights video series, in which he and other leaders share quick takes on hot topics, fresh data, and insights derived from many of the firm’s best analysts.

Everest Group welcomed Michel back in 2017, after a successful decade serving as Chief Research Officer at The Hackett Group and Market Track. In his current incarnation, Michel is responsible for guiding the practice’s research agenda and architecture, and aligning its capabilities with the market’s disruptive changes and next-generation demands.

Michel is a current member of the IAOP Strategic Advisory Board (SAB) where he offers insights to help shape the direction of the association.

 

 

Jimit Arora

Partner
Everest Group

Jimit Arora leads Everest Group’s practice focused on serving enterprise customers. This responsibility spans Everest Group’s research offerings focused on executives in IT, sourcing & vendor management, and shared services.

Jimit manages a team of analysts dedicated to serving clients (primarily Fortune 500 companies) on a variety of issues related to their technology and sourcing estates through a combination of published research and custom decision-support engagements. Jimit has significant expertise working with financial services, healthcare and hi-tech enterprises on issues such as sourcing strategy, service provider selection, digital transformation, portfolio optimization, global delivery locations, and risk management.

Most recently, Jimit led Everest Group’s IT Services research practice where he helped launch and scale vertical-specific research practices that are focused on banking & financial services, insurance, healthcare and life sciences.

Rahul Gehani

Partner, Pricing Assurance
Everest Group

Rahul Gehani is a Partner at Everest Group and a member of the pricing assurance team. He assists clients on topics related to price and contract benchmarking, strategic engagement reviews, and sourcing cost rationalization. As one of the team’s founding members, Rahul helped grow its capabilities across IT applications, infrastructure, and in various Business Process Services (BPS) segments.

Prior to Everest Group, Rahul held similar roles within other organizations, including setting up the benchmarking and sourcing advisory centre of excellence at Wavestone and program management at Goldman Sachs and Cognizant. He holds an MBA from Indian Institute of Management Bangalore and a bachelor’s degree from Punjab Engineering College.

 

Topic-Based Discussion: Changing Models in Contracting – Managed Services or T&M?

Wednesday, July 21, 2021 - 13:50

Join this open microphone - on camera roundtable style discussion.

Topic-Based Discussion: Rates vs. Rebates: Which Lever Delivers Higher Savings in 2021?

Wednesday, July 21, 2021 - 14:10

Join this open microphone - on camera roundtable style discussion.

Open Discussion on Outsourcing

Wednesday, July 21, 2021 - 14:25

Whole group discussion. Ask questions, offer insights and gain strategies from your executive industry peers.

Adjourn

Wednesday, July 21, 2021 - 15:00

Final comments and adjourn

Event Sponsor: 
Everest Group

CPO & EXECUTIVE VIRTUAL SERIES OVERVIEW

SIG'S CPO & Executive Virtual Series is an opportunity for the most senior procurement executives to gather with their peers in an interactive virtual environment to discuss their most pressing issues. Facilitated in part by SIG Members, these small group conversations are designed to be topic-based for maximum value.

  • Exclusive two-hour sessions on topics that are relevant to CPO and Executive-level procurement practitioners across industry
  • Executive-level conversations with a limited number of attendees
  • Relevant dialogues that generate actionable takeaways
  • Future Dates Still Open for Sponsorship!
  • February 24, 2021 - Open for Sponsorship
  • March 24, 2021 - Open for Sponsorship
  • June 23, 2021 - Open for Sponsorship
  • July 21, 2021 - Open for Sponsorship 
  • August 18, 2021 - Open for Sponsorship

EVENT AGENDA

Please note that this meeting has been scheduled based upon the Eastern Time Zone

1:00     Welcome and Introductions

Buy-Side Keynote Discussion

A Day in the Life Discussion: Two buy-side executives share short stories focusing on current events, challenges, or successes 

2:00     Open, Topic-Based Discussion

3:00     Adjourn

Time Zone: 
Eastern

CPO & EXECUTIVE VIRTUAL SERIES OVERVIEW

1:00-3:00 pm ET (UTC -5)

SIG's CPO & Executive Virtual Series is an opportunity for the most senior procurement executives to gather with their peers in an interactive virtual environment to discuss their most pressing issues. Facilitated in part by SIG Members, these small group conversations are designed to be topic-based for maximum value.

  • Exclusive two-hour sessions on topics that are relevant to CPO and Executive-level procurement practitioners across the industry
  • Executive-level conversations with a limited number of attendees
  • Relevant dialogues that generate actionable takeaways

OUR SPONSORS

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Clients use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Details and in-depth content are available at www.everestgrp.com/

Please see special SIG member benefits here.

Keynote Speakers

Jimit Arora
Partner
Everest Group

Jimit Arora leads Everest Group’s practice focused on serving enterprise customers. This responsibility spans Everest Group’s research offerings focused on executives in IT, sourcing & vendor management, and shared services.

Jimit manages a team of analysts dedicated to serving clients (primarily Fortune 500 companies) on a variety of issues related to their technology and sourcing estates through a combination of published research and custom decision-support engagements. Jimit has significant expertise working with financial services, healthcare and hi-tech enterprises on issues such as sourcing strategy, service provider selection, digital transformation, portfolio optimization, global delivery locations, and risk management.

Most recently, Jimit led Everest Group’s IT Services research practice where he helped launch and scale vertical-specific research practices that are focused on banking & financial services, insurance, healthcare and life sciences.




Amy Fong
Vice President, Sourcing and Vendor Management
Everest Group

Amy Fong is a Vice President in Everest Group’s Sourcing and Vendor Management practice. In this role, she advises enterprises on maximizing value from strategic provider relationships in outsourced services categories. Amy has more than 20 years of experience in industry, consulting, and advising with a focus on procurement, supply chain and organizational effectiveness. She has authored numerous publications and speaks frequently on source to pay process improvement and managing complex supply chain partnerships. Amy currently sits on the advisory board for the Sourcing Industry Group (SIG) and the Solution Provider Council for Institute of Supply Management (ISM).

Prior to joining Everest Group, she was a Senior Advisor and Program Leader with The Hackett Group’s Procurement Advisory Program. Previously she held various industry and consulting roles with Hewlett Packard, Sonoco Products Company, and Archstone Consulting. Amy holds an MBA from Vanderbilt University and a BS from Syracuse University.

 




Rahul Gehani
Partner, Pricing Assurance
Everest Group

Rahul Gehani is a Partner at Everest Group and a member of the pricing assurance team. He assists clients on topics related to price and contract benchmarking, strategic engagement reviews, and sourcing cost rationalization. As one of the team’s founding members, Rahul helped grow its capabilities across IT applications, infrastructure, and in various Business Process Services (BPS) segments.

Prior to Everest Group, Rahul held similar roles within other organizations, including setting up the benchmarking and sourcing advisory centre of excellence at Wavestone and program management at Goldman Sachs and Cognizant. He holds an MBA from Indian Institute of Management Bangalore and a bachelor’s degree from Punjab Engineering College.

 




Michel Janssen
Chief Research Officer
Everest Group

As co-founder of Everest Group’s research practice – and with a broad and varied career in the global services industry – Michel offers profound insights and analysis to enterprises and service providers alike. Leveraging his extensive experience identifying and understanding emerging trends, Michel helps organizations to maximize their global services efforts. Michel is particularly noted for his ability to posit clever and challenging ideas based on his fact-based insights from across business and IT processes, sourcing models, and industries. Michel also contributes to Everest Group’s topical thought leadership in the EGInsights video series, in which he and other leaders share quick takes on hot topics, fresh data, and insights derived from many of the firm’s best analysts.

Everest Group welcomed Michel back in 2017, after a successful decade serving as Chief Research Officer at The Hackett Group and Market Track. In his current incarnation, Michel is responsible for guiding the practice’s research agenda and architecture, and aligning its capabilities with the market’s disruptive changes and next-generation demands.

Michel is a current member of the IAOP Strategic Advisory Board (SAB) where he offers insights to help shape the direction of the association.

 

 




Dawn Tiura
CEO and President
Sourcing Industry Group (SIG)

Dawn Tiura, CEO and President of SIG, SIG University and Future of Sourcing digital publication, has more than 26 years of leadership experience, with the past 22 years focused on the sourcing and outsourcing industry. In 2007, Dawn joined SIG as CEO, but has been active in SIG as a speaker and trusted advisor since 1999, bringing the latest developments in sourcing and outsourcing to SIG members. Prior to joining SIG, Dawn held leadership positions as CEO of Denali Group and before that as a partner in a CPA firm. Dawn is actively involved on a number of boards promoting civic, health and children's issues in the Jacksonville, Florida area. Dawn is a licensed CPA and has a BA from the University of Michigan and an MS in taxation from Golden Gate University. Dawn brings to SIG a culture of brainstorming and internal innovation.