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Kate Vitasek, Faculty, University of Tennessee, SIG University ...

Sandeep Suresh, Head- Research, Neo Group ...

This white paper - now in its second edition - is a collaborative effort among the University of Tennessee (UT), the Sourcing Industry Group (SIG), the Center for Outsourcing Research and...

How Vancouver Coastal Health Harnessed the Potential of Supplier Collaboration for Environmental Services

Vancouver Coastal Health - led by David Handley and his small BISS team - set...

Vancouver Coastal Health - led by David Handley and his small BISS team - set out on a journey to do things differently. Looking back David asserts. "It was more than just doing things differently...

Organizations that have made the shift to a Vested Outsourcing model have proven that the leap to highly collaborative win-win supplier agreements can lead to unprecedented and significant...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...