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Sandeep Suresh, Head- Research, Neo Group ...

Current governance frameworks are built around traditional sourcing models using labor rate cards to measure performance against contractual SLAs (Service Level Agreements). But traditional...

 A study undertaken by the Online Marketing Institute found that most businesses consider digital marketing an important part of their business, yet only 8% feel that their teams had enough skills...

Third party oversight has been elevated to a board-level issue in many companies, requiring them to review sourcing strategy. This begins with a board-approved Outsourcing Strategy Framework,...