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Original Source:  Everest Group

"One prediction I have made about the future of service delivery automation (SDA) is that increasingly enterprise software will have the technology embedded...

In recent years, technology has evolved exponentially to offer hitherto unimaginable opportunities. The accelerating pace of change makes innovation far more accessible and scalable. At the heart...

This report describes the performance measurements for managing contingent labor spend. It includes operational metrics such as value-oriented elements (ability to hire niche talent, quality of...

Labor pools and the workforce culture have been experiencing significant generational shifts for some time - the new workforce, dominated by Gen Z and millennials, is competitive, tech savvy,...

Today’s workforce is undergoing significant change, with an increasing number of people choosing to work as contingent workers. This contingent workforce goes well beyond low-skilled labor,...

As business environments change rapidly, procurement functions are under increasing pressure to deliver benefits beyond cost savings. By leveraging approaches such as category management and...

Executive Brief - March 2020

  • Agile fundamentally changes the ways people work, but adoption maturity of these practices is limited
  • Traditional contracting or engagement models...

Everest Group’s Service Provider Snapshots provide a holistic, fact-based view of leading service providers across dimensions such as financial performance, industry presence, geographic spread,...

Hand sanitizer – check. Revised travel policies – check. Work-from-home plan – check.

You’ve got the basics down. Now it’s time to make a strategic business plan for the next few months and...

This content is available to current SIG Members only. 

Procurement professionals are charged with digitally transforming their function and enabling digital transformation of the broader...

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