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While the concepts of eProcurement and eSourcing are nearly two decades old, market adoption and real, meaningful usage of these solutions is still in a growth stage. In order to maximize the...

Rapid expansion of smartphone and location based services has familiarized mapping interfaces. Within businesses, skills have typically resided within the domain of Geographic Information Systems...

Deepak Bharathan, Advisor and Consultant, PA Consulting Group ...

Resource Origin:  A.T. Kearney

"Back Office Services are now embarking on a third wave of arbitrage, as automation becomes simpler.  

The value chain for back-office business...

Resource Origin:  Chief Executive.net by John. A Meyer

"The pitfalls of offshoring include miscommunication, political instability, and security risks. Offshoring location costs have grown...

Source Origin: Scott Madden

"Over the past 10 years, leading multi-nationals have evolved the scope and scale of their shared services organizations, and an expanded model has emerged. What...

Resource Origin: ISO

"Around the globe, outsourcing is increasingly an opportunity to add value, tap into a resource base and/or mitigate risk. This International Standard aims to provide...

Original Link: Call Center Helper

"In a follow-up to our most recent article about crowdsourcing Tony Weimer has pulled together another 10 examples of how crowdsourcing is being used today...