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Over last decade, most outsourcing initiatives failed to deliver the expected value. A leading cause of failure was that most organizations underestimated the complexity and skills required to...

There has been much discussed recently about the future of sourcing and the performance of outsourcing vendors in the marketplace. With this in mind, PA Consulting Group conducted a survey of CIOs...

Use this tool to assess the supplier from publicly accessible information.

Use this tool to assess the impact of a proposal to partner on the supplier's operations.

Use this template as a guideline for building an SOW for consulting work. It includes summary of services, pricing schedule suggestions, stakeholder listing, deliverables, performance criteria,...

Use this template as a guideline for building an RFP to locate suppliers to conduct a quality review of your internal audit department.

Use this template as a guideline for building an RFP for Print Services.

Use this tool as a guideline for assessing the representative(s) from your supplier. The investigative tool will help determine how important your business is for your key supplier account...

Managing performance in an outsourcing relationship requires determining first how to define and then assess and monitor performance, how to promote exceptional performance, and how to address...

Sam Kramer,
Michael Mensik,
Peter George
Baker & McKenzie LLP
...

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