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The Service Level Tracker is designed to facilitate the tracking of Service Level performance by Service Provider during each of the Calendar Years. It will compute the financial penalty for each...

Use this template as a guideline for building a survey to send to your internal clients and assess your Sourcing department's performance.

The Performance Scorecard evaluates a supplier based upon six (6) areas: Technology, Quality, Support, Delivery, Business, and Economics. This workbook contains macros necessary for completing the...

Use this simple tool to build a performance tracking sheet.

Use this simple tool to build a scorecard.

Use this tool to support process improvement practices and improve procurement ROI. The document supports process improvement events by providing a checklist for major milestones in the event.

Use this tool to score your top tier suppliers and assess for opportunities for partnership. This workbook contains macros.

Managing performance in an outsourcing relationship requires determining first how to define and then assess and monitor performance, how to promote exceptional performance, and how to address...

A summary of responses received for this Peer2Peer inquiry is available below.

Original Inquiry

I am looking for some help on how to write a solid Statement of Work...

Ensures Supplier Performance Reviews are comprehensive and organized.