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Managing performance in an outsourcing relationship requires determining first how to define and then assess and monitor performance, how to promote exceptional performance, and how to address...

Use this tool to help diagnose and remediate troubled outsourcing relationships.

Fannie Mae and the Lessons of Supplier Risk - Questions and Answers asked during and after the Webinar on May 19, 2015

To access the recorded webinar and/or PDF of the presentation ...

The skills shortage is becoming more real each day-- 73% of CEOs say it is a threat to their business. The number of self-employed individuals in the U.S. increased to 40.9 million in 2017 and...

The most successful procurement organizations focus on value optimization - particularly with their most strategic suppliers - maximizing their performance, anticipating and addressing supply base...

In this viewpoint, Everest Group studies the outsourced risk management landscape, with a focus on supply base / location risks and service provider risks. We outline the factors necessary to...

Organizations assess various parameters when selecting suppliers, and typical factors such as solutions, references, and commercials have expanded to include Environmental, Social, and Governance...