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Use this simple tool to categorize your risk areas.

The Service Level Tracker is designed to facilitate the tracking of Service Level performance by Service Provider during each of the Calendar Years. It will compute the financial penalty for each...

Use this tool to evaluate different service models. It addresses; considering elements beyond the processes, a conceptual and a process view of the recommended approach, deliverables, process to...

Use this tool to develop your own core competency assessment.

Use this tool to develop a business case. It covers base case financial makeup, usage assumptions - resource baseline, factors, and samples.

This tool provides an overview of the concept of a balanced scorecard, including the quadrants and imperatives, as defined specifically for sourcing. It includes some excellent examples, as well...

This framework provides a template to follow for your service level agreement with Finance and Account (F&A) BPO Providers.

Excellent checklist / template provided by the Sourcing Industry Group. Use this tool or template to build your own policy for how your procurement / sourcing professionals / category managers...

On March 20th, 2014, Hiperos hosted a webinar entitled: OCC Bulletin 2013-29 - Insights from the Risk Management Association. The discussion was moderated by Michele Flynn, Chief Strategy Officer...

Even though Supply Chain Risk Management can increase savings dramatically, other money saving procurement related activities often take precedence. The following study uncovers the importance of...

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