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&Use this document to build a Service Level Agreement (SLA) for IT Support and Maintenance Services. This template includes language for the Support Availability, Error Reporting, Responses...

Use this template to build an RFx for Travel Management Services. It addresses implementation, including technology, and such important components as discounts and negotiations.

Use this comprehensive template to build an RFx for Travel Management Services. The document includes performance measurement (SLA) metrics.

Use this template to build a project plan for a sourcing event. It covers steps such phases as: project kick-off, category & market analysis, sourcing strategy, go to market, and...

This tool provides an overview of the concept of a balanced scorecard, including the quadrants and imperatives, as defined specifically for sourcing. It includes some excellent examples, as well...

Use this template to build an RFx for furniture.

On March 20th, 2014, Hiperos hosted a webinar entitled: OCC Bulletin 2013-29 - Insights from the Risk Management Association. The discussion was moderated by Michele Flynn, Chief Strategy Officer...

Use this template to build an RFx for debt collection services.

This document supports the standard operating procedure for an External Market Analysis, specifically describing the six factors in analysis, Political, Economic, Social, Technological,...

Template for a sample Request for Information.

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