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The Service Level Tracker is designed to facilitate the tracking of Service Level performance by Service Provider during each of the Calendar Years. It will compute the financial penalty for each...

This framework provides a template to follow for your service level agreement with Finance and Account (F&A) BPO Providers.

Presented by IQNavigator

1. The Services Continuum
2. Services Procurement Strategic Alignment
3. Controlling SOW-based Services
4. VMS Alignment to Service...