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&Use this document to build a Service Level Agreement (SLA) for IT Support and Maintenance Services. This template includes language for the Support Availability, Error Reporting, Responses...

Presented by IQNavigator

1. The Services Continuum
2. Services Procurement Strategic Alignment
3. Controlling SOW-based Services
4. VMS Alignment to Service...

Use this template to measure supplier performance.

A summary of responses received for this Peer2Peer inquiry is available below.

Original Inquiry

Our inquiry relates to the planning and execution of...

An excel workbook that helps track and report performance metrics for spend categories and other organizational objectives.