&Use this document to build a Service Level Agreement (SLA) for IT Support and Maintenance Services. This template includes language for the Support Availability, Error Reporting, Responses...
Solution Deep Dive - Single Platform Management: Managing SOW Life-Cycle and Contingent Labor Programs
Presented by IQNavigator
1. The Services Continuum
2. Services Procurement Strategic Alignment
3. Controlling SOW-based Services
4. VMS Alignment to Service...