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In this report, we have explained a systematic approach for HRO price benchmarking. If adopted, it provides the right level of actionable insights enabling buyers to make informed decisions. It...

This tool provides an overview of the concept of a balanced scorecard, including the quadrants and imperatives, as defined specifically for sourcing. It includes some excellent examples, as well...

Presented by IQNavigator

1. The Services Continuum
2. Services Procurement Strategic Alignment
3. Controlling SOW-based Services
4. VMS Alignment to Service...

On March 20th, 2014, Hiperos hosted a webinar entitled: OCC Bulletin 2013-29 - Insights from the Risk Management Association. The discussion was moderated by Michele Flynn, Chief Strategy Officer...

Even though Supply Chain Risk Management can increase savings dramatically, other money saving procurement related activities often take precedence. The following study uncovers the importance of...

Many a time, enterprises consider changing their outsourcing service provider when contracts are up for renewal. The key driver for switching IT service providers is the expectation of more...