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Procurement has played a key role in meeting their companies’ ambitious cost-cutting targets over the past several years. Utilizing recurring negotiations with suppliers, buyers have achieved...

This paper and the subsequent paper in the series, will explore the details associated with establishing a formal, complete supplier performance management program, and the resulting benefits....

A supplier performance management initiative provides a critical foundation for improving operational performance, reducing supplier risk and improving supply chain efficiency. It is not about...

Enterprises stand to realize many benefits from assessing and developing their supply base. These benefits range from measurable improvements in basic performance metrics to deeper alignment of...

This survey report spotlights the extent to which organizations across a variety of industries are leveraging some of the essential components of records management, such as document imaging, to...

This paper presents Genpact's findings from applying Lean using its proprietary methodology of Smart Enterprise Processes (SEPSM) to specific processes in Indian hospitals.

The purpose of any industry framework is to guide organizations in establishing, documenting, and maintaining an effective and economic quality management system. This demonstrates to the...

Focuses on performance driven outsourcing and partner management, including positions and responsibilities for success.

Paper addresses improvement opportunities using Advanced Planning Scheduling and alternative approaches.

Article on best use of Performance Management tools to effectively implement outsourcing.

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