PwC’s fifth annual survey designed to give corporate compliance officers the benchmarking data they need in order to understand common industry practices today and plan for more-effective, more-...
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Many CFOs share the same issue: 4 out 5 are facing difficulties reconciling the savings generated by initiatives on external spend and the financial impact on the P&L. Why? It just appears too...
Lack of clarity around supplier performance (especially for suppliers of services related to clinical trials and other complex projects) made it impossible to identify the best suppliers with whom...
Supplier performance management encompasses capturing, measuring, analyzing and reporting the supplier’s performance to ensure a long and sustainable supply base. In this dynamic world, access to...
In today's global business environment, supply chain reliability and agility are more critical yet less assured than ever. Supply chains have become more complex, they involve more risk, and cost...
This workbook is designed to guide in-house counsel as they consider whether and how to improve the operation of their law departments through legal process outsourcing (�LPO�). While there...
From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
In a global marketplace characterized by ever increasing levels of competition, companies need to reorient themselves to systematically identify and capitalize on ways to create value with their...
This information sheet provides an overview of information governance, include the important reasons for implementing a records and information management program (RIM).
Supplier partnerships pose unique challenges when it comes to performance measurement, and these have a great deal to do with the process by which metrics are developed and implemented....