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When negotiating in high-stakes, high-risk (“extreme”) situations with suppliers, the tendency is to act quickly and forcefully. Yet acting in haste to take charge and look in control often leads...

Perhaps no other topic creates as much apprehension between a buyer and a supplier as trying to negotiate a fair price for a product or service. The conventional procurement process puts buyers...

ANA fielded a survey in December 2012/January 2013 to better understand the metrics used to measure the success/ contribution of the marketing procurement organization.

The survey focused...

According to this study, non-labor costs account for 69.9% of total revenues. What opportunities exist for cost reduction and externalization? Enhanced visibility and greater control over the cost...

Track a full range of results of new spend area entry (including non-quantifiable elements such as quality and internal client satisfaction). Use the following report to record overall results and...

The Performance Scorecard evaluates a supplier based upon six (6) areas: Technology, Quality, Support, Delivery, Business, and Economics. This workbook contains macros necessary for completing the...

This supplier evaluation tool captures and weights supplier performance across four categories: quality, price, service, and delivery. This workbook contains macros necessary for performing...

Use this simple tool to build a scorecard.

Use this tool to assess the supplier from publicly accessible information.

Use this tool to support process improvement practices and improve procurement ROI. The document supports process improvement events by providing a checklist for major milestones in the event.

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