×
Skip to navigation Skip to main content
Home
  • Membership
    • Become a Member
    • Buy-Side Memberships
    • Sell-Side Memberships
    • Member Benefits
  • SIG University
    • Request to Enroll
    • Certifications
      • Sourcing
      • Supplier Management
      • Third-Party Risk Management
      • Intelligent Automation
    • Semester Options
    • Testimonials
    • Faculty & Advisers
    • Enrollment Fees
    • Certification Maintenance
    • Curriculum Guide
    • Free Trial
  • Events
    • SIG Summits
    • SIGnature Events
    • CPO & Executive Virtual Series
    • Power Hour Webinars
      • On-Demand Webinars
    • Future of Sourcing Awards
    • Event Calendar
  • Resources
    • SIG Resource Center
    • Peer2Peer Forum
    • Research
    • SIG Speaks Blog
    • Future of Sourcing
    • Podcasts
    • Spotlight Content
    • Executive Videos
    • Press Releases
  • Career Network
  • About
    • Leadership Team
    • Advisory Board
    • Providers & Advisors
    • Sponsors
    • Affinity Programs
    • Contact Us
  • Log In

Search form

Search Within

  • SRC Resource (1) Apply SRC Resource filter

Filter by Resource Type

  • (-) Remove Tool filter Tool
  • (-) Remove Industry Articles filter Industry Articles

Filter by Category

  • (-) Remove Category Specific filter Category Specific
    • Information Technology (IT) (1) Apply Information Technology (IT) filter
  • Sourcing Management (1) Apply Sourcing Management filter

Filter by Contributor

  • (-) Remove HRO Today filter HRO Today
  • SIG (16) Apply SIG filter
  • Staples (1) Apply Staples filter
  • Open Source (1) Apply Open Source filter
  • ONTALA (1) Apply ONTALA filter
  • Infosys (1) Apply Infosys filter
  • BCBS (1) Apply BCBS filter
  • Baker & McKenzie (1) Apply Baker & McKenzie filter
  • A.T. Kearney (1) Apply A.T. Kearney filter

Filter by year published:

  • (-) Remove 2011 filter 2011
Industry Articles >> 2011 >> HRO Today >> Category Specific

Browse the SRC




Search within: Entire SIG Website
  


Recommended Practice for Service Level Agreements Measurements & Metrics

Recommended service levels for governing HRO providers.
  • Membership
  • SIG University
  • Events
  • Resources
  • Career Network
  • About
  • Log In

Follow us

Women Owned Business

Subscribe to Updates

And always stay informed of the latest SIG news and events!

sign up
© 2023 SIG - Sourcing Industry Group. Privacy Policy
Desktop Version Only