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Baker & McKenzie is pleased to provide you with this complimentary 2011 Edition of our Global Privacy and Information Management Handbook. Once again, we wish thank our friends at the...

A perspective on the common traps and challenges encountered in multi-country outsourcing arrangements. This paper focuses on some of the more common legal and regulatory traps and challenges that...

Recommended service levels for governing HRO providers.

Siva R, Practice Lead, Sourcing and Procurement - Infosys BPO

When a sourcing professional undertakes a sourcing assignment for any commodity or service, there is a...