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This presentation by PwC provides information about the state of outsourcing in 2011, the business case for global business services, and specific case studies.

Behind each award-winning global outsourcing relationship is a fascinating story of extraordinary people, excellence in service delivery, lots of sweat equity, some painful bumps in the road, a...

Use this handy workbook as a tool to determine the benefits (or lack of) credit terms or payment term discounts.

Procurement outsourcing is the least understood but fastest-growing outsourcing story. The market is heating up and there is a lot to learn. What should you outsource? What should you retain - and...

A good cultural fit is one of the most important hallmarks between a successful and unsuccessful outsourcing relationship. Cultural fit assessment is far less structured than defined processes...

Cloud computing has unprecedented potential to deliver greater business agility and flexibility while lowering IT costs. Concerned about the risks of cloud computing, large enterprises have been...

This chart demonstrates the largest challenges facing global sourcing implementation.

Additional Resources

This chart is an excerpt from...