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From the 2012 Emerging Markets Research Group Summit, Customer Experience Consultancy Ltd describes the three pillars of customer experience, how to gather greater insight into customer needs,...

HealthNet | SAP

Two and a half years ago HealthNet presented at SIG about the business case for procurement transformation. Today, that holistic transformation has been by and...

Typically organizations have three areas of focus in evaluating and then deploying contract lifecycle management (CLM) software solutions: contract visibility, contract creation/authoring and...

Table of Contents:
• Context - Need for change
• SaaS

– What is it?
– Business case
– Hybrid Model (Initial)
– Hybrid Model (Final...

This presentation talks about District-Clark County School District

– Overview

– Reasons for Change

• Project
- SAP ERP/SRM Implementation
...

This presentation has a step by step guide for defining and valuing of market intelligence, building category specific market intelligence, and applying market intelligence.

By Kunal Kant (Senior Category Manager), Bhawna Bhatia (Associate Consultant), Infosys BPO Ltd.

...

The power of supply or demand has a systemic effect on Procurement operations as well as supplier agreements and relationships. The recent volatility in commodity prices is a true testament to the...

Topics:

Porter’s Five Forces Model
Value Chain and Five Competitive Forces
Supplier Power
Supplier Relationship Continuum
Types of Supplier Strategies
M&A...

Siva R, Practice Lead, Sourcing and Procurement - Infosys BPO

When a sourcing professional undertakes a sourcing assignment for any commodity or service, there is a...

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