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ANA fielded a survey in December 2012/January 2013 to better understand the metrics used to measure the success/ contribution of the marketing procurement organization.

The survey focused...

This overview provides guidelines on building a transparent reporting program for insight into Office Supply spend.

Recommended service levels for governing HRO providers.

Resource Origin: The Institute of Risk Management

"This guidance paper has been prepared under the overall direction of a working group of the Institute of Risk Management. The group has...