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This framework provides a template to follow for your service level agreement with Finance and Account (F&A) BPO Providers.

According to this study, non-labor costs account for 69.9% of total revenues. What opportunities exist for cost reduction and externalization? Enhanced visibility and greater control over the cost...

The Renegotiation Strategy 101: Initial Checklist and Readiness Self-Assessment can assist with establishing a fundamental framework for charting your course toward renegotiating, prior to a...

Contains sample RFS.

Written by Outsourcing Center’s cloud experts, this special edition Buyers’ Guide provides comprehensive and authoritative best practices regarding...

 

David Mitchell, Managing Consultant
Randy Vetter, Director...