Use this worksheet to perform due diligence on your suppliers.
Browse the SRC
Use this simple tool to categorize your risk areas.
The Service Level Tracker is designed to facilitate the tracking of Service Level performance by Service Provider during each of the Calendar Years. It will compute the financial penalty for each...
Use this tool to evaluate different service models. It addresses; considering elements beyond the processes, a conceptual and a process view of the recommended approach, deliverables, process to...
Use this tool to develop your own core competency assessment.
Use this tool to develop a business case. It covers base case financial makeup, usage assumptions - resource baseline, factors, and samples.
This tool provides 13 different categories of risk assessment. Use it to develop processes and controls to manage your risk.
The document addresses risk from:
- Internal Client...
This framework provides a template to follow for your service level agreement with Finance and Account (F&A) BPO Providers.
Excellent checklist / template provided by the Sourcing Industry Group. Use this tool or template to build your own policy for how your procurement / sourcing professionals / category managers...
Track a full range of results of new spend area entry (including non-quantifiable elements such as quality and internal client satisfaction). Use the following report to record overall results and...