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Resource Origin:  Tutorial Reports

"With time, every industry starts following certain best practices as it develops and matures. The best practices followed in the BPO industry include:...

Original Source:  Tutorial Reports

"Outsourcing is shifting a company’s essential operations to a third party vendor in order to gain various benefits including better services, low cost...

Resource Origin:  DLA Piper

The Requirements Builder is designed to give you a head start with your outsourcing projects. The tool is an automated questionnaire which builds a comprehensive...

Source Origin: Scott Madden

"Over the past 10 years, leading multi-nationals have evolved the scope and scale of their shared services organizations, and an expanded model has emerged. What...

Resource Origin: Scott Madden

"Many successful companies gain market advantage, operational efficiencies, and flexibility via a leaner, focused, and more nimble services organization. To...

This chart demonstrates the largest challenges facing global sourcing implementation.

Additional Resources

This chart is an excerpt from...

Resource Origin: Scott Madden

"Has your shared services organization continued to advance in terms of customer service and services offered? If not, it may be time to consider an upgrade....

Resource Origin: ISO

"Around the globe, outsourcing is increasingly an opportunity to add value, tap into a resource base and/or mitigate risk. This International Standard aims to provide...

Resource Origin: First Monday by Daren C. Brabham

"Crowdsourcing is an online, distributed problem solving and production model already in use by for–profit organizations such as Threadless...

Resource Origin: International Journal of Communication by DAREN C. BRABHAM

"As Internet-based tactics become commonplace in public relations practice, targeting campaigns to specific...

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