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Use this tool to assess the supplier from publicly accessible information.

Use this tool to assess the impact of a proposal to partner on the supplier's operations.

Use this tool as a guideline for assessing the representative(s) from your supplier. The investigative tool will help determine how important your business is for your key supplier account...

Managing performance in an outsourcing relationship requires determining first how to define and then assess and monitor performance, how to promote exceptional performance, and how to address...

A summary of responses received for this Peer2Peer inquiry is available below.

Original Inquiry

  1. At what threshold of business does your company perform an analysis of a...

A summary of responses received for this Peer2Peer inquiry is available below.

Original Inquiry

1. Who implemented your current member portal? Did you in-source or...

The Vantage Playbook for Improving Troubled Outsourcing Relationships offers practical step-by-step advice on how you and your organization can work with your customer or service provider to...

A summary of responses received for this Peer2Peer inquiry is available below.

Original Inquiry

We are seeking levers to pull in trading terminals and wonder if any of our...

Use this tool to help diagnose and remediate troubled outsourcing relationships.

This chart demonstrates the largest challenges facing global sourcing implementation.

Additional Resources

This chart is an excerpt from...

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