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Baker & McKenzie is pleased to provide you with this complimentary 2011 Edition of our Global Privacy and Information Management Handbook. Once again, we wish thank our friends at the...

This information sheet provides an overview of information governance, include the important reasons for implementing a records and information management program (RIM).

Behind each award-winning global outsourcing relationship is a fascinating story of extraordinary people, excellence in service delivery, lots of sweat equity, some painful bumps in the road, a...

A perspective on the common traps and challenges encountered in multi-country outsourcing arrangements. This paper focuses on some of the more common legal and regulatory traps and challenges that...

We sent a standard questionnaire to our global customer/buy-side contact list which included a list of factors causing loss of value. Respondents were asked to rate each factor from 1, being the...

Procurement outsourcing is the least understood but fastest-growing outsourcing story. The market is heating up and there is a lot to learn. What should you outsource? What should you retain - and...

A good cultural fit is one of the most important hallmarks between a successful and unsuccessful outsourcing relationship. Cultural fit assessment is far less structured than defined processes...

This guideline attempts to provide a view of what is actually happening by examining the business drivers for adopting cloud. But these are still early days for cloud adoption, and both service...