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Baker & McKenzie is pleased to provide you with this complimentary 2011 Edition of our Global Privacy and Information Management Handbook. Once again, we wish thank our friends at the...

A perspective on the common traps and challenges encountered in multi-country outsourcing arrangements. This paper focuses on some of the more common legal and regulatory traps and challenges that...

Includes sections on Interpretation, Agreement Structure, Scope of Services, Transition & Operation, Managed and Assigned Agreements, Service Levels, Payment Terms, Benchmarking, Compliance...