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Baker & McKenzie is pleased to provide you with this complimentary 2011 Edition of our Global Privacy and Information Management Handbook. Once again, we wish thank our friends at the...

Today’s interactive forum is focused on tackling the unique and most difficult challenges and issues customers and suppliers face when establishing, negotiating and optimizing outsourcing...

The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...

This presentation reviews EIGHT main issues related to
Engineering outsourcing / off shoring:
1. Market demand and supply
2. Top reasons and rationale
3. Business models...

Employment considerations for US and UK including immigration/visas.

A legal perspective on IT issues and concerns when outsourcing.

A presentation covering the ladder of commitment and how to build trust among sourcing and outsourcing partnerships.

This is an overview of Knowledge Process Outsourcing.

This presentation covers the commitment to Call Quality: Role of Call
Monitoring, An Overview of Speech Analytics, Using Call Centers to Improve Results:
The Role of Quality Assurance...

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