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The Vantage Playbook for Improving Troubled Outsourcing Relationships offers practical step-by-step advice on how you and your organization can work with your customer or service provider to...

Detailed scoring system for IT application capabilities.

Managed Services - Strategic Perspectives with tables

Set of 3 documents on how to transform the procurement organization, including a draft charter and goal setting.

Tables that can be used by sourcing management to gather the appropriate information of their organization to accomplish some of the following:

  1. Ensure that the work activities are...