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Baker & McKenzie is pleased to provide you with this complimentary 2011 Edition of our Global Privacy and Information Management Handbook. Once again, we wish thank our friends at the...

This information sheet provides an overview of information governance, include the important reasons for implementing a records and information management program (RIM).

This presentation by PwC provides information about the state of outsourcing in 2011, the business case for global business services, and specific case studies.

The turbulence in the global economy today has compelled organizations to operate under unparalleled competitive and regulatory pressures. Many markets are now mature, with shrinking decision...

A perspective on the common traps and challenges encountered in multi-country outsourcing arrangements. This paper focuses on some of the more common legal and regulatory traps and challenges that...

This white paper focuses on discussing transaction based pricing model with the aim to make the reader aware of its suitability in meeting present-day BPO objectives and its superiority over FTE...

We sent a standard questionnaire to our global customer/buy-side contact list which included a list of factors causing loss of value. Respondents were asked to rate each factor from 1, being the...

Use this handy workbook as a tool to determine the benefits (or lack of) credit terms or payment term discounts.

Cloud computing has unprecedented potential to deliver greater business agility and flexibility while lowering IT costs. Concerned about the risks of cloud computing, large enterprises have been...

This chart demonstrates the largest challenges facing global sourcing implementation.

Additional Resources

This chart is an excerpt from...