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This framework provides a template to follow for your service level agreement with Finance and Account (F&A) BPO Providers.

Use this handy workbook as a tool to determine the benefits (or lack of) credit terms or payment term discounts.

This presentation is about Tax and Legal issues in Global sourcing, identifying non recoverable taxes, local invoicing, off shoring key concerns, privacy and data protection.

This is a real-world example of an SRM program organizational structure.