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Baker & McKenzie is pleased to provide you with this complimentary 2011 Edition of our Global Privacy and Information Management Handbook. Once again, we wish thank our friends at the...

Includes sections on Interpretation, Agreement Structure, Scope of Services, Transition & Operation, Managed and Assigned Agreements, Service Levels, Payment Terms, Benchmarking, Compliance...

Everest Group’s Location Spotlight reports provide an insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The...

COVID-19 has sparked the worst global economic crisis since the Great Depression. Governments are now reopening their economies, but a full return to normalcy may not come any time soon. Faced...

Despite being a year of rough waters for most industries, global delivery locations and delivery center set-ups saw trends of growth throughout 2020.

In this webinar deck and replay,...