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Use this template to build an RFI for sourcing Business Applications. The template includes sections for requirements & supplier capabilities, including supplier demographics & experience...

Includes sections on Interpretation, Agreement Structure, Scope of Services, Transition & Operation, Managed and Assigned Agreements, Service Levels, Payment Terms, Benchmarking, Compliance...

Everest Group’s Location Spotlight reports provide an insightful assessment of established and emerging/next-wave global services delivery locations by country and city. The...

COVID-19 has sparked the worst global economic crisis since the Great Depression. Governments are now reopening their economies, but a full return to normalcy may not come any time soon. Faced...

While online platforms have contributed to a more connected world, they have been riddled with increasing concerns over user safety. Content that is not moderated could have significant...