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Use this tool to calculate cost avoidance or savings.

Key Performance Indicator (KPI) scorecard for marketing agencies (in Excel).

A summary of responses received for this Peer2Peer inquiry is available below.

Initiative Background:

We are looking at replacing the system we currently use...

This overview provides guidelines on building a transparent reporting program for insight into Office Supply spend.

Sample eRFP, Statement of Work (SOW) and Appendices for Cell Tower Inspection, Maintenance and Emergency Services. 

This presentation covers the challenges of goals of a P2P program, how to select a P2P solution, a framework for implementation, the successes achieved through implementation and lessons learned...

This article provides an overview of employee assistance programs (referred to as EAPs) and covers EAP delivery models and program components, the role of human resource departments, recent...

"Sometimes referred to...

Original Source:  By K. Sundararajan via iSixSigma 

"Design of experiments (DOE) is a systematic method to determine the relationship between factors affecting a process and the output of...

Original Source:  Boundless Marketing


List the GAP Model's five contributory factors of unsuccessful customer service


GAP 1: Gap between...