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While creating a strategic sourcing structure, companies should design for maximum benefit. During this design phase, one should consider the company size, resources and organizational needs in...

Five quick adjustments to consider making to your sourcing agreements.

An effective SLA balances the unfortunate incentive for a provider, in a fixed price arrangement, to increase its profits by cutting service quality.

Twelve key steps for outsourcing customers whose top priority is reducing costs.

Paul Roy and Brad Peterson, Partners, Mayer Brown LLP 

This article is a scan of key legal issues for companies sourcing what are popularly called SMAC services: Social...

Topics:

  • Journey Begins
    • Current Environment
    • Merger Impact
    • Culture
  • Moving Down the Road
    • Talent Assessment & Realignment
    • ...

By Kunal Kant (Senior Category Manager), Bhawna Bhatia (Associate Consultant), Infosys BPO Ltd.

...

Siva R, Practice Lead, Sourcing and Procurement - Infosys BPO

When a sourcing professional undertakes a sourcing assignment for any commodity or service, there is a...