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While creating a strategic sourcing structure, companies should design for maximum benefit. During this design phase, one should consider the company size, resources and organizational needs in...


How accurate is the data in our market research? As more channels of information are available to more people, the potential for reporting errors continues to grow. In...


The amount and complexity of data in our world is exploding. Data sets have grown in size beyond limits we could have ever imagined. These massive data sets, referred to...


  • Journey Begins
    • Current Environment
    • Merger Impact
    • Culture
  • Moving Down the Road
    • Talent Assessment & Realignment
    • ...

By Kunal Kant (Senior Category Manager), Bhawna Bhatia (Associate Consultant), Infosys BPO Ltd.