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Managing performance in an outsourcing relationship requires determining first how to define and then assess and monitor performance, how to promote exceptional performance, and how to address...

The Vantage Playbook for Improving Troubled Outsourcing Relationships offers practical step-by-step advice on how you and your organization can work with your customer or service provider to...

Use this tool to help diagnose and remediate troubled outsourcing relationships.

Best-in-class strategies for commercial print spend, including cost reduction, sustainability, and more!

This overview provides guidelines on building a transparent reporting program for insight into Office Supply spend.

​Strategies and techniques for rapid cost reduction are critical survival skills for Sourcing professionals, their internal clients and their company as a whole. Complex projects executed over...

A playbook for strategic cost management which includes a framework and specific categories for saving; example: software maintenance, labor, legal fees, print and print services, and more!