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Since its inception in 2006, the Tholons Top 100 Outsourcing Destinations report has been one of the flagship projects of Tholons and is acknowledged by industry stakeholders as the de facto...

While creating a strategic sourcing structure, companies should design for maximum benefit. During this design phase, one should consider the company size, resources and organizational needs in...

By Kunal Kant (Senior Category Manager), Bhawna Bhatia (Associate Consultant), Infosys BPO Ltd.

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