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While the executive level roundtable sessions are occurring, join us for this interactive workshop on how to focus on best and emerging practices to identify, assess, manage and control third...

Digital is changing the services market place - and procurement and sourcing teams need to understand the many implications. With their potential to improve both customers' and employees'...

In an industry that still relies heavily on tactical automation, Virtual Operations have increasingly focused on taking clients on a more transformational journey. In this presentation, I will be...

In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you. In this edition we will...